{"xsrfToken":"0a46a11751c09c71eb585ff5bca1a1dbcc90afd4_lout","helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the CommsCloud Servicedesk. We are here to help!","sharedPortalName":"CommsCloud Servicedesk","userInitialAnnouncementHeader":"Important","userInitialAnnouncementMessageWiki":"<p><b>Demand Generation</b><br> If you want to raise a request regarding Demand Generation (Eloqua), please go to: <br> <b>Siemens AG:</b> <a href=\"https://intranet.siemens.com/demand-generation-servicedesk\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://intranet.siemens.com/demand-generation-servicedesk</a><br> <b>Siemens Energy:</b> <a href=\"https://siemens-energy.com/demand-gen-servicedesk\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://siemens-energy.com/demand-gen-servicedesk</a></p>\n<p><b>User Rights Requests</b><br> A User Rights request can only be processed if the self-registration via Siemens ID has already taken place at the application. Please create a ticket only after your self-registration.</p>","translations":{"de-DE":{"helpCenterTitle":"Willkommen beim CommsCloud Servicedesk. Wir helfen gerne!","sharedPortalName":"CommsCloud Servicedesk","announcementHeader":"Wichtig","announcementMessage":"*Nachfrageerzeugung*\nWenn Sie eine Anfrage bezüglich Demand Generation (Eloqua) stellen möchten, gehen Sie bitte zu: \n*Siemens AG:* http://intranet.siemens.com/demand-generation-servicedesk\n*Siemens Energy:* https://siemens-energy.com/demand-gen-servicedesk\n\n*Benutzerrechtsanfragen*\nEine User Rights-Anfrage kann nur bearbeitet werden, wenn die Selbstregistrierung über die Siemens ID an der Applikation bereits stattgefunden hat. Bitte erstellen Sie erst nach Ihrer Selbstregistrierung ein Ticket.","localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the CommsCloud Servicedesk. We are here to help!","sharedPortalName":"CommsCloud Servicedesk","announcementHeader":"Important","announcementMessage":"*Demand Generation*\nIf you want to raise a request regarding Demand Generation (Eloqua), please go to: \n*Siemens AG:* https://intranet.siemens.com/demand-generation-servicedesk\n*Siemens Energy:* https://siemens-energy.com/demand-gen-servicedesk\n\n*User Rights Requests*\nA User Rights request can only be processed if the self-registration via Siemens ID has already taken place at the application. Please create a ticket only after your self-registration.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000028","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/70e1fa0b-cfa7-4617-a41e-9bb5187c28d7/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkZjAwMDI1OC02YmY1LTQ3OWMtOGVhNi0zOTVhNjdmZDAzYzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjcwZTFmYTBiLWNmYTctNDYxNy1hNDFlLTliYjUxODdjMjhkNyI6WyJyZWFkIl19LCJleHAiOjE3MTUwNjQ5MzksIm5iZiI6MTcxNTA2NDMzOX0.ZHLb5dcYOczj2BFOamG9qqhvKwSE_CNmTpd5Z-0Tx2M&client=df000258-6bf5-479c-8ea6-395a67fd03c9&height=300&mode=fit","bannerMediaApiFileId":"70e1fa0b-cfa7-4617-a41e-9bb5187c28d7","useDefaultBanner":false,"isBannerAvailable":true},"sharedPortal":{"name":"CommsCloud Servicedesk","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://siecom.atlassian.net/wiki","kbLinkDomainURLs":["https://siecom.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{}},"featuredAndSortedPortals":{"portals":[{"id":"6","key":"sws","name":"External Ecosystems Helpdesk","description":"<p>Systems and Applications in the INTERNET (e.g AEM, DAM, I-Edit, One2Edit, Press Portal, Sprinklr, Jira/Confluence, CES-myID). Here you can request and remove user rights, get technical support and solve your login problems. You can select the specific system later in the drop-down.</p>\n\n<ul class=\"alternate\" type=\"square\">\n\t<li>The service hours are Monday to Friday 8:00 am to 5:00 pm (CAT) & (CET)</li>\n</ul>\n\n\n<p>Please note: Each application requires its own user rights application. Collective requests are not possible as approvals are not done by one person.</p>\n\n<p>If you want to raise a request regarding Demand Generation (Eloqua), please go to <a href=\"http://intranet.siemens.com/demand-generation-servicedesk\" class=\"external-link\" rel=\"nofollow noreferrer\">http://intranet.siemens.com/demand-generation-servicedesk</a></p>","portalBaseUrl":"/servicedesk/customer/portal/6","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/6/32","isFeatured":true,"rank":0,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"29","key":"xcs","name":"Siemens Xcelerator Marketplace - Servicedesk","description":"<p>Welcome! You can raise a request for XMP Content Servicedesk using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/29","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/29/34","isFeatured":true,"rank":5,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"16","key":"alyres","name":"Comms Analytics Helpdesk","description":"<p>Analytics for internet, intranet or social media. You can request here for:</p>\n\n<ul class=\"alternate\" type=\"square\">\n\t<li>access rights</li>\n\t<li>analytics tool support</li>\n\t<li>marketing pixel integration</li>\n\t<li>new or updated dashboards</li>\n</ul>\n\n\n<p>Kindly select the appropriate form.</p>","portalBaseUrl":"/servicedesk/customer/portal/16","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/16/29","isFeatured":true,"rank":2,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"10","key":"ieh","name":"Internal Ecosystems Helpdesk","description":"<p>Systems and Applications in the INTERNAL Ecosystem (e.g Brandville, SiemensWorld, Hello, Slack, Hub Meeting, Siemens References, 1Password). Here you can request and remove user rights, get technical support and ask other questions for all the above-mentioned applications and systems. You can select the specific system later in the drop-down.</p>\n\n<ul class=\"alternate\" type=\"square\">\n\t<li>The service hours are Monday to Friday 8:00 am to 5:00 pm (CET)</li>\n</ul>\n","portalBaseUrl":"/servicedesk/customer/portal/10","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/10/30","isFeatured":true,"rank":1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"18","key":"seh","name":"External Ecosystem Helpdesk","description":"<p>System and Applications in the INTERNET (e.g AEM, DAM, Sprinklr, I-Edit + One2Edit & Drupal CMS). Here you can request and remove user rights, get technical support and ask other questions for all the above-mentioned applications and systems. You can select the specific system later in the drop-down.</p>\n\n<ul class=\"alternate\" type=\"square\">\n\t<li>The service hours are Monday to Friday 8:00 am to 5:00 pm (CET)</li>\n</ul>\n","portalBaseUrl":"/servicedesk/customer/portal/18","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/18/26","isFeatured":true,"rank":4,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"23","key":"senh","name":"NewFeature/CR Helpdesk","description":"<p>Proposals for New Features, Change Requests, ideas and improvement suggestions for External, Internal and Analytics systems and applications. Your proposal will then be evaluated, prioritized and decided in the responsible CAB (Change Advisory Board). We appreciate your feedback!</p>","portalBaseUrl":"/servicedesk/customer/portal/23","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/23/19","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"8","key":"snh","name":"NewFeature/CR Helpdesk","description":"<p>Proposals for New Features, Change Requests, ideas and improvement suggestions for External, Internal and Analytics systems and applications. Your proposal will then be evaluated, prioritized and decided in the responsible CAB (Change Advisory Board). We appreciate your feedback!</p>","portalBaseUrl":"/servicedesk/customer/portal/8","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/8/31","isFeatured":true,"rank":3,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false}],"sortBy":"POPULARITY","limit":15,"total":7,"isPortalHidingEnabled":true}}